Privacy Policy
A legal disclaimer
Effective Date: 09/05/2026
At Carmen's Bridal, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.carmensbridal.com and our services related to bridal gown rentals.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Full name
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Email address
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Phone number
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Billing and shipping addresses
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Payment information (processed securely through third-party processors)
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Event details (e.g., wedding date)
b. Non-Personal Information
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Browser type and device
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IP address
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Pages visited and interaction data
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Cookies and analytics data
2. How We Use Your Information
We use the information we collect to:
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Process and manage your gown rental orders
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Communicate with you about bookings or inquiries
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Send updates, promotional emails, or newsletters (you may opt out at any time)
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Improve our website and customer service experience
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Prevent fraud and ensure security
3. How We Share Your Information
3a. SMS / Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your mobile number and checking the SMS consent box on our booking or contact form, or by giving verbal consent at your appointment, you agree to receive text messages from Carmen's Bridal Gown Rentals about your appointments, fittings, pickups, returns, and related updates. Message frequency: up to 8 msgs/month. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages. See our SMS Terms below.
SMS Terms & Conditions
Program name: Carmen's Bridal Gown Rentals — Appointment & Client Updates
Program description: When you opt in, Carmen's Bridal Gown Rentals will send you text messages about your bridal, quinceañera, or tuxedo appointments — booking confirmations, fitting and pickup reminders, return reminders, and replies to your questions. We may occasionally send a review request or a seasonal update.
How to Opt In: Check the SMS consent box on our booking or contact form at www.carmensbridal.com/dressup, give verbal consent at your appointment, or text us first at (240) 213-4301.
Message frequency: up to 8 msgs/month, typically around your appointment dates.
Cost: Message and data rates may apply. Contact your wireless carrier for details.
Opt out: Reply STOP at any time to cancel. You will receive one final confirmation message.
Help: Reply HELP, text 410-440-2992, or email carmensbridal@hotmail.com.
Privacy: Your mobile information will not be shared with third parties or affiliates for marketing purposes. See our Privacy Policy.
Carriers: Carriers are not liable for delayed or undelivered messages.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Improve site functionality
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Understand user behavior
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Customize content and ads
You may disable cookies through your browser settings, though some features of the Site may not function properly.
5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have rights under data protection laws to:
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Access or update your personal data
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Request deletion of your data
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Object to or restrict data processing
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Withdraw consent at any time
To exercise your rights, contact us at carmensbridal@hotmail.com
7. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Carmen's Bridal
410-440-2992